Steven Yaskin is CTO of Queplix Corporation, which offers a suite of software tools and professional services to help companies deliver customer care with contact centers, help desks, and eService. For more information, visit www.queplix.com.
According to study by the Burton Group, the next disruptive technology in the
enterprise business solutions will come from the Google Enterprise
Applications portal (Burton Group: The Disrupter: Google Enterprise Apps by
Guy Creese, Senior Analyst, Collaboration and Content Strategies, March 19,
2007).
Global companies, as well as individual users, will be able to shop online
a-la-carte style and choose the applications they need. Integration will be a
thing of the past, as all of the applications will run on the same Google GWT
platform. This is what makes software giants like Microsoft and SAP so
worried about the future of enterprise software development. Everyone is
afraid to miss the next big thing and is trying to capitalize on emerging
trends. When enterprises d... (more)
Steven Yaskin is CTO of Queplix Corporation, which offers a suite of software tools and professional services to help companies deliver customer care with contact centers, help desks, and eService. For more information, visit www.queplix.com.
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